Question 1

How can I contact Citadel Property Management?

Accepted Answer

A: You can contact us via phone at (646) 654-0722, email at info@citadelnyc.com, through this websites contact us page or through our corporate website's contact at www.citadelnyc.com (www.citadelnyc.com)form.

Question 2

Q: What sets Citadel Property Management apart from other property management companies?

Accepted Answer

A: Our commitment to personalized service, extensive industry experience, and proactive approach to property management set us apart. We tailor our services to meet the unique needs of each property and its residents.

Question 3

Q: Are you licensed and insured?

Accepted Answer

A: Yes, Citadel Property Management is fully licensed and insured to provide property management services and real estate brokerage services in New York, Connecticut, Pennsylvania, and Florida.

Question 4

Q: How do you handle property inspections?

Accepted Answer

A: We conduct regular property inspections to ensure everything is in good condition and address any issues promptly. Our inspections include common areas, individual units, and building exteriors.

Question 5

Q: How are property management fees structured?

Accepted Answer

A: Our fees are competitive and specifically tailored based on the properties needs, services provided, property size, staffing and management needs. We offer transparent pricing at a flat rate with no hidden costs. Contact us for a customized quote based on your property’s needs.

Question 6

Q: Do you provide legal support for property-related issues?

Accepted Answer

A: While we do not provide legal services directly, We deal with a vast array of attorneys that specialize in various feilds, we can recommend experienced real estate attorneys depending on need that can  and assist in coordinating legal support for issues such as evictions, Tenant disputes, commercial leases, tax protests, general litigation, estate planning, etc.

Question 7

Q: How do you handle property emergencies?

Accepted Answer

A: We have a dedicated team available 24/7 to respond to property emergencies. Our emergency response plan ensures that urgent issues are addressed quickly and efficiently.

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